This Privacy Policy describes how collectlean.com ("Company," "we," "us," or "our") collects, uses, and discloses information obtained from users ("Customer," "you," or "your") of our cash collection management platform (the "Service"). This policy applies to information we collect through the Service, in email, text, and other electronic communications sent through or in connection with the Service.

1. Information Collection

1.1. Business Account Information. When you register for the Service, we collect information necessary to establish and maintain your account, including your business name, registration details, contact information, billing information, and account credentials.

1.2. Client Information. Through your use of the Service, you may provide information about your clients, including business names, contact details, invoice data, payment records, and communication history. You represent and warrant that you have the necessary rights and consents to provide such information to us.

1.3. Usage Information. We automatically collect certain information about your use of the Service, including log data, analytics, feature usage patterns, and technical data about your device and system.

2. Use of Information

2.1. We use the collected information for the following purposes:

a) To provide, maintain, and improve the Service;
b) To process your transactions and send related communications;
c) To analyze and enhance the security and functionality of the Service;
d) To provide customer support and respond to your requests;
e) To send technical notices, updates, and administrative messages;
f) To comply with legal obligations and enforce our legal rights.

3. Information Sharing and Disclosure

3.1. Service Providers. We may share your information with third-party service providers who assist us in operating, maintaining, and enhancing the Service. These providers are contractually bound to use the information only for the purposes of providing services to us.

3.2. Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests from public authorities.

3.3. Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

4.1. We implement and maintain reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training.

4.2. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

5.1. We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes. When we no longer require your information, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1. Access and Control. You may access, update, or correct your account information through the Service. You may also request deletion of your information, subject to our legal obligations and legitimate business interests.

6.2. Data Protection Rights. Depending on your jurisdiction, you may have additional rights regarding your personal information, including the right to:

a) Request access to your personal information;
b) Request correction of inaccurate information;
c) Request deletion of your information;
d) Object to or restrict processing of your information;
e) Request transfer of your information;
f) Withdraw consent where processing is based on consent.

7. International Data Transfers

7.1. We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards in accordance with applicable data protection laws.

8. Legal Compliance

8.1. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

9. Changes to This Policy

9.1. We may update this Privacy Policy from time to time. We will notify you of any material changes through the Service or by other means. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

10. Contact Information

For inquiries regarding this Privacy Policy or our privacy practices please contact us at: legal@collectlean.com